Conditions d’utilisation

Terms of Service
Welcome to My Lockset (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website located at www.mylockset.com (the “Site”), and any services or products offered through the Site.
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

Use of the Website
You agree to use this website only for lawful purposes and in accordance with these Terms. You may not:

  • Use the site for any fraudulent or unlawful activity
  • Violate or infringe on the rights of others
  • Attempt to interfere with the security or operation of the Site
  • Use bots, data mining tools, or automated methods to extract data

 

Products and Orders
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our sole discretion, including in cases of pricing errors, product discontinuation, or suspicious activity.
Pricing & Payment
Emtek, Schaub & Top Knobs prices listed on the Canadian Site are in U.S. dollars and subject to change without notice. We accept payment via credit cards, PayPal,------------------------.
Taxes
You are responsible for any applicable sales taxes, duties, or other fees unless otherwise stated.

Shipping & Delivery
We ship to addresses within the U.S. and Canada (unless stated otherwise). Shipping times are estimates and not guarantees. We are not liable for delays caused by the carrier, weather, or other circumstances beyond our control. For more information, see our Shipping Policy.

Returns & Cancellations
Returns are accepted within 30 days for eligible, unused items in original packaging. Custom or special-order items (e.g., Emtek configured hardware, custom finishes) are not returnable. See our full Return Policy for more details.

Intellectual Property
All content on this Site—including text, images, logos, graphics, and product descriptions—is the property of My Lockset or its suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, copy, or exploit any part of the Site without our express written permission.

Account & Security
If you create an account on the Site:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to notify us immediately of any unauthorized access to your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

Disclaimers

  • We do our best to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all content is error-free.
  • Products may differ slightly in color or finish due to screen settings and manufacturer variations.

Limitation of Liability
To the fullest extent permitted by law, My Lockset shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of or related to your use of the Site or the products sold.

Indemnification
You agree to indemnify, defend, and hold harmless My Lockset and its affiliates, officers, and employees from any claims, damages, or expenses arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.

Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site constitutes acceptance of those changes.

Contact Us
If you have any questions about these Terms, please contact us:
My Lockset
Email: info@mylockset.com
Phone: (888) 341-6924